![]() When I called GFI about this madness, I requested to have them bill my clients directly. Due to this billing dispute, the top level reseller shut down all the accounts for our reseller, which included all of my clients. Very strange, but our reseller goes through another reseller before GFI. The ultimate cause turned out to be a billing dispute between the reseller that sold us the service and his reseller. ![]() My clients are all in good standing from a billing perspective yet a few days ago, they had their service shut off without warning. ![]() It used to be called Katharion before GFI purchased them. One client has used the service for somewhere around 8-10 years. I'm the owner of an IT consulting company and I've been using this product heavily with many of my clients. Do not use this product! If you do, despite being in good standing with your bills, you can have your service permanently disconnected without notice of any kind!
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